Refund & Return Policy
Refund & Return Policy – Amazing Buys
Effective Date: 08/20/2024
At Amazing Buys, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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You must request a return within 30 days of receiving your order.
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Proof of purchase (order confirmation or receipt) is required.
Certain items are non-returnable, including:
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Gift cards
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Perishable goods
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Clearance or final sale items
2. Return Process
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Contact us at amazi.buys@gmail.com with your order number and reason for return.
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We will provide you with instructions and a return shipping address.
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Ship the item back to us using a trackable shipping method.
3. Refunds
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Once we receive and inspect the returned item, we will notify you of the status of your refund.
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If approved, a refund will be issued to your original payment method within 07 business days.
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Shipping costs are non-refundable, unless the item arrived damaged or incorrect.
4. Exchanges
If you wish to exchange an item (e.g., wrong size or color), please contact us first.
Exchanges are subject to product availability.
5. Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately with photos.
We will arrange for a replacement or issue a full refund at no extra cost to you.
6. Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account or payment method again.
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Contact your bank or payment provider — processing times may vary.
If you still have not received it, email us at amazi.buys@gmail.com.
7. Contact Us
For any questions regarding returns, refunds, or exchanges, reach us at:
📧 Email: amazi.buys@gmail.com